There are ZERO upfront costs to set up and implement K2C. With CallBack there is a fixed per minute fee which you only incur when you actually speak to a customer. For chat and k2C Social Agent there is a monthly licence fee per seat and all training for all services is normally provided for free too.
K2C will increase your online sales by converting more of your website visitors into paying customers. It engages with customers at precisely their point of decision. In addition it personalises the contact and improves the customer experience.
K2C Social Agent
This service integrates with your Social Media activity on Twitter and Facebook and means that all tweets and postings are received into one place and in one console. In addition all inbound emails can be handled by this smart ticketing system. Never miss an inbound email again and respond to them instantly.